This was my first time ordering through the website. I live in Canada and needed a same-day delivery in Brazil. During the ordering process, the flowers I had selected were unavailable. Customer service emailed me, but since I was at work and dealing with the time difference, I wasn’t able to respond. That wasn’t a problem at all! The company took the initiative to authorize a substitution when they couldn’t reach me, and the bouquet turned out even more beautiful than I had expected. I highly recommend this company. 10 out of 10 for customer service!
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Bright Roses
Customer reviews
Bouquet 'Elegance in Bloom'
Excellent
Oct 15, 2026
Red Roses Bouquet
Excellent
I really loved the service, I had doubts because it was the first time I used it, but the service is really excellent! All good!
Oct 07, 2026
Red Roses Bouquet
Excellent
Customer support responded to a delivery issue and it was resolved. Recipient was very happy! Thank you!
Oct 02, 2026
Dolce Vita
Excellent
The bouquet's colours are really rich - the red and pink roses look great together. The stylish box helped keep them fresh until delivery.
Sep 29, 2026
Dolce Vita
Good
the bouquet looks lovely and was wrapped nicely. the alstroemeria gave a nice light touch. i'm happy with it
Sep 27, 2026
Valencia
Good
Ordering was quick and simple, which made everything easier when I needed to say thanks. The carnations added a sweet touch to the bouquet.
Sep 27, 2026
